Shipping

At SILA, we are committed to delivering your orders in a timely and efficient manner. Below are the details of our shipping process and guidelines:

Free Shipping

Shipping is free for all prepaid domestic orders above ₹999.
We currently deliver to most pincodes in India. In case your address is in a location not served by them we would contact you to find an alternative solution to make your pieces reach you.

Order Processing and Shipping Timelines

We process and ship your order as soon as it is ready.
Standard orders typically take 2-3 working days to ship from our store in Bhopal, India.
Any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 2-3 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
Tailored orders may take longer, and the delivery timeline will vary depending on the order. We will keep you updated throughout the process.

Express Delivery

If you require express delivery, an additional surcharge may apply based on your location and desired timeline. Contact us via email or WhatsApp to confirm details.

Order Tracking

Once your order is shipped, you will receive tracking details via WhatsApp on your registered contact number.
For further assistance, email us at apparelbysila@gmail.com or WhatsApp us at +91-9171212205. Our support team is available on weekdays (excluding Sundays and public holidays) from 10:00 am to 8:00 pm.

Unsuccessful Delivery Attempts

After , the package will be returned to our store and the order will be treated as cancelled.
If you would like the order to be re-shipped, please email us at apparelbysila@gmail.com or WhatsApp us at +91-9171212205 immediately.

We are here to assist you with any queries or concerns regarding shipping. Feel free to reach out to us via:

Thank you for choosing SILA!