Yes, we deliver to most pincodes in India.

We aim to ship orders within 5-7 working days. For tailored or customized orders, delivery timelines may vary, and updates will be shared with you.

Shipping is free for all prepaid domestic orders above ₹999.

If delivery fails after three attempts, the order will be returned to our store and treated as cancelled. You can email or WhatsApp us to arrange re-shipment.

Returns are accepted only for damaged, defective, or incorrect items. Report issues on the same day of receiving the order by emailing apparelbysila@gmail.com or WhatsApping us at +91-9171212205.

Returns or exchanges are not accepted for tailored or customized products. Alterations may be considered on a case-by-case basis if requested within 7 days.

Once the product reaches our processing center, we will dispatch your exchange order within 2-3 business days. Delivery typically takes 5-7 business days, depending on your location.

Please read the Returns & Exchanges Policy and fill the form available on the Returns and Exchanges Page to initiate the process.

Cancellations are allowed if requested on the same day the order was placed. Once the order is shipped, cancellations cannot be processed.

No, cancellations for tailored or customized products are not allowed once production begins.

Refunds are issued in the form of a gift card with one-year validity. Refunds will not be processed back to the original payment source.

We accept payments through 100+ modes, including domestic and international credit/debit cards, UPI, net banking, EMI, PayLater, and wallets like Paytm, Amazon Pay, and MobiKwik.

Refunds are processed within 1-2 business days after approval.