Payments

Payment Information

At SILA, we strive to provide a seamless and secure shopping experience. To ensure this, we have integrated Razorpay, a trusted and robust payment platform, to handle all end-to-end payment transactions. Below is a detailed guide to our payment process:


Accepted Payment Methods

We accept payments through a wide range of domestic and international options, ensuring convenience for our customers:

Credit and Debit Cards:

  • Domestic and international cards (Visa, Mastercard, American Express, RuPay, Diners Club, Maestro).

Mobile Wallets:

  • Paytm, Airtel Money, Amazon Pay, Ola Money, Freecharge, PayZapp, Mobikwik, and more.

Net Banking:

  • Seamless transactions through all major Indian banks.

UPI (Unified Payments Interface):

  • Quick and secure payments via popular UPI apps.

Pay Later and EMI Options:

  • Flexible payment options like “pay later” and EMIs for enhanced convenience.

Secure Payment Gateway

Your security is our priority. Razorpay is PCI DSS Level 1 compliant, ensuring that all your payment data is encrypted and secure. You can shop with confidence, knowing your information is protected by state-of-the-art security measures.


Enhanced Checkout Experience

Saved Cards Across Businesses:

  • Razorpay provides a feature-filled and easy-to-integrate checkout process, allowing you to use saved cards across various businesses for a faster checkout experience.

Seamless Payments:

  • Enjoy a hassle-free payment experience with minimal steps and fast processing.

Refund Policy for Payments

  • If eligible, refunds for prepaid transactions will be processed to the original payment menthod via Razorpay within 1-2 business days.
  • For more details, contact our Customer Service team.